Cancellation Policy
CANCELLATIONS: A sixty (60) day notice is required for cancellation. Cancellations made more than sixty (60) days before the arrival date are subject to a 5% cancellation fee. Cancellations or changes that result in a shortened stay or are made within 60 days of arrival forfeit the full advance payment and reservation deposit. Cancellation or early departure does not warrant any refund of rent or deposit. Guests who cancel their lease less than 60 days before arrival are responsible for the total rental amount of this lease if we cannot rebook this property for the entire reserved stay. (If we can rebook the stay, the guest will still be responsible for the 5% cancellation fee).
You may choose to purchase travel insurance separately.
HURRICANE/TROPICAL STORMS: If you have arrived on the island and there is a mandatory evacuation, you must leave the island; YKRE will not provide any refunds. Guest must purchase Travel Insurance to receive a refund due to a Hurricane.
If you wish to purchase travel insurance, please visit CLICK HERE for details and to purchase. Underwritten by Nationwide Mutual Insurance Co., DO NOT PURCHASE YOUR TRAVELER INSURANCE BEFORE YOUR RESERVATION CONFIRMATION.
Check-in & out times
Our Check-in time is after 4 PM. Of course, if the unit is ready, we can arrange check-in earlier, but there is no guarantee.
Our Check-out time is 10 AM. We will try to accommodate you if you require a later check-out time, but there is no guarantee.
Utilities (28 plus day rentals only)
Electricity and water are included in the rental fee up to the amounts of $250 for electricity and $150 for water. If charges for the utilities exceed these amounts, the guest agrees to be responsible for the overage.
Guest Responsibilities:
- Guest is responsible for caring for the rented property and furnishings and maintaining the premise in a neat and sanitary condition. Guest will leave the property in the same condition as at check-in, including furniture placement. All damage must be reported immediately.
- The guest shall be responsible for all conditions caused by the negligent or wrongful act or omission of the guest, including but not limited to any damage to the property.
- Unreturned keys and key fobs may be assessed as high as $100 each.
- Guest agrees to pay a late check-out fee of 1/5 of the daily rate per hour after 11 AM unless approval in writing for late check-out has been obtained from YKRE.
- Guest agrees to use the property for residential/accommodations use only. No special events or functions are permitted in private residences without prior written permission of YKRE. Guests and visitors SHALL NOT DISTURB neighbors with loud noise, music, unlawful, unsafe, or pollution-causing behavior. Should you allow or participate in any such use or behavior, you will be asked to leave and will forfeit the remainder of your rental fee and deposit.
- Guest shall not sublet the property or allow anyone to share the Property without YKRE’s prior written consent.
- Guest agrees to abide by any condominium or homeowners association rules & regulations and sign any applications required to seek association approval, where applicable.
- GRILLS: All grills must be cleaned before you leave, or you will be charged a $50.00 cleaning fee.
- OCCUPANTS No occupants under 25 are allowed unless accompanied by a parent or other legal guardian. Non-compliance with this provision will result in denial of occupancy and forfeiture of all monies paid to date.
- PETS ARE NOT ALLOWED unless pre-approved by YKRE
- Guest agrees to the maximum number of occupants previously stated and to register all occupants and visitors when the reservation is made. If there are any changes or substitutions in occupancy, YKRE must receive immediate notification.
Your Keys Real Estate, LLC Responsibilities
- YKRE agrees to provide the property in a clean condition and to provide maintenance and repairs as required. YKRE relies on independent contractors to provide these services and is dependent on their availability.
- YKRE reserves the right to substitute like properties in the circumstances beyond our control.
NEITHER THE OWNER NOR YKRE is responsible for loss, theft, or personal injury sustained by you or persons accompanying you.
INDEMNIFICATION: YKRE and homeowner will not be liable for any damage or injury to a guest or any other person(s), including guest’s guests or invitees, or their property, occurring on the premises. Guest agrees to hold YKRE and the homeowner harmless from any claims for damages, no matter how caused. Swimming in the pool is at the user’s own risk. No lifeguard is ever provided. Persons unable to swim are not allowed on the pool deck. An adult must supervise all minors at all times. Jumping off any structure into the pool is strictly forbidden and will immediately terminate access to the premises without a refund. All fences must be shut when an adult is not present for safety and legal reasons. Failure to keep fences surrounding the pool shut when an adult is not present will immediately terminate the stay without a refund. The homeowners are not responsible for any accidents, incidents, injuries, or illness that occurs while on the premises. Additionally, the homeowners are not responsible for the loss of personal belongings or valuables of the guest.
*ALL PROPERTIES ARE NON-SMOKING. SMOKING IS PERMITTED OUTSIDE ONLY. * Smoking in the house will result in an eviction with forfeiture of the remainder of your rental fee and deposit.
THIS AGREEMENT IMPOSES an obligation of good faith in its performance and enforcement. If you default in performing any of the obligations contained herein, Your Keys Real Estate, LLC, shall be entitled to recover all costs and expenses, including court costs and reasonable attorney fees.
THIS AGREEMENT shall be construed to conform to the Chapter 509 Florida Statutes.